App Privacy Policy
Effective Date: January 27, 2025
This Privacy Policy describes how TBM Solutions LLC ("we," "us," or "our") collects, uses, and protects your information when you use our mobile applications.
1. Information We Collect
Information You Provide
- Account information (if applicable): email address, username
- User-generated content within the app
- Support requests and communications
Information Collected Automatically
- Device information: device type, operating system version, unique device identifiers
- App usage data: features used, session duration, crash reports
- Technical logs for debugging and performance monitoring
2. Device Permissions
Our apps may request the following permissions:
- Internet Access: Required for app functionality and updates
- Storage: To save user preferences and app data locally
- Notifications: To send you relevant alerts (if enabled)
You can manage these permissions through your device settings at any time.
3. Third-Party Services
Our apps may use third-party services that collect information:
- Analytics: To understand app usage and improve performance
- Crash Reporting: To identify and fix technical issues
- Advertising: Some free apps may display ads from third-party networks
These third-party services have their own privacy policies governing their data collection practices.
4. How We Use Information
We use collected information to:
- Provide and maintain app functionality
- Improve and optimize app performance
- Respond to support requests
- Send important updates about the app
- Analyze usage patterns to improve user experience
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your information. Data may be stored:
- Locally on your device
- On secure cloud servers (if the app requires server-side functionality)
6. Your Rights
You have the right to:
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Opt-out: Disable analytics or personalized ads through app or device settings
To exercise these rights, contact us at the email address below.
7. Data Retention
We retain your data only as long as necessary to provide app services and fulfill legal obligations. When you delete the app or request data deletion, we will remove your data within a reasonable timeframe.
8. Children's Privacy (COPPA Compliance)
Our apps are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
9. International Users
If you are accessing our apps from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or other means. Your continued use of the app after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
TBM Solutions LLC
Email: [email protected]
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
For app support, visit our App Support page.